Can I search Zendesk tickets with a particular tag?

Userlevel 3

An advanced search will need to be created to search against the Zendesk field 'tag' in Onna.

Select the property 'tags' from the advanced search page under the section Zendesk.

If you do not see the field available from advanced search, enable this option in your admin preferences.

0 replies

Be the first to reply!