In our Search Scenario series, we share one method for conducting a search request.
Before revealing the answer below, take a moment to reflect on how you would conduct the search. Would you run the search differently? Please share your approach in the comments.
Search Scenario: Run a search for multiple custodian resources where custodians had Group Direct messages (Multi-party message) conversations
Basic Search:
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Query: @”Username” AND @”Username” AND @”Username”
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Note: Ensure you are using double quotes (“ “) not single quotes (‘ ‘)
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Filter: Custodian names and CHANNELS = Direct Message
