Zendesk admin privileges

  • 18 January 2023
  • 0 replies

Userlevel 3

Are you preparing to connect Onna to your Zendesk account? Before doing so, please ensure that Zendesk admin privileges are granted to the Zendesk account you are connecting. If admin privileges are not granted, you will receive a 'Failed to Sync' error message, and the collection performed in Onna will be incomplete.

Have questions about connecting to Zendesk? Explore our Help Center or ask us in the comments below. We're happy to help!

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